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Why are both status lights on the printer flashing simultaneously?

If both status lights are flashing slowly (once per second) at the same time, this indicates a label jam.
If both status lights are flashing flashing quickly (twice per second) at the same time, this indicates a cutter jam.
In either case, disconnect the printer from all power sources and then reconnect the power. If this does not resolve the issue, refer to the Leitz Icon Printer User Guide for more information.
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