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What do I do if my Icon will not turn on or lights appear dim?

If you plug in your Icon printer and both lights on the front of the printer are not lit or appear dim please check the following:

  1. There are 2 parts to the power cord. Plug the cord that goes to your outlet into the power supply. Then plug the rounded end into the back of the printer as shown in this diagram:

  2. On the back of the Power Supply portion of the Power Cord, Please check the specifications highlighted in the photo below:

If your power cord does not resemble the diagram/photo above or you have the correct Power Cord and are still having this issue please contact technical support at 480-3150-2740

 

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